Please note that our San Antonio area clinic locations will be closing early at 7pm on December 9th for a team event.  Our Houston and Austin area clinics remain open until 9pm.  All locations will resume their regular operating hours on December 10th.  

Request Medical Records

Patients and physicians

Complete the form linked below and email or fax it to the contact listed at the bottom of page two. Our medical records custodian will contact you when your records are prepared.  

Law Firms and
Insurance Companies

Our fee for medical and billing records is $25.00, payable by credit card only.  If you have forms that require a notary’s service, there will be an additional fee of $15.00.  Medical records are released within 5-7 business days of payment.

FMLA and
other patient forms

If you are a patient being treated by Next Level Urgent Care for a work-related injury, FMLA and Short-Term Disability paperwork is not completed during your clinic visit.

All requests must be submitted through our online form for review. Submission does not guarantee completion, as requests must meet specific criteria. If eligible, a fee will apply prior to completion.

If you are a Next Level PRIME member, please click the orange button to contact your PRIME Care Navigator.

If you are a Houston ISD patient, we are unable to complete FMLA forms. Please contact your benefits center for further assistance.

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Make Holiday Magic at Next Level!

The elves are opening Santa’s official letter station and you’re invited!

Bring your little ones to write their Letters to Santa, create their own Reindeer Food to take home, and enjoy a warm cup of hot cocoa while they craft!

*Available at select locations December 2-5.

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New Year's Eve Early Closure

All Next Level clinics will close early on December 31 at 7pm to allow our team to enjoy the New Year’s Eve festivities. 

We will reopen at our regular hours tomorrow at 9am.  

Wishing everyone a healthy and happy New Year! 

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Next Level Clinics Closing Early,
Wednesday, December 24th

In order to allow our staff time with their families, Next Level clinics will close at 7pm on Wednesday, December 24th.  Clinics will re-open at 9am on Friday, December 26th. 

Wishing everyone a safe and healthy holiday! 

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