M EThe absolute best care I’ve received from an urgent care. I have a fractured toe and was so happy to wait at home! Once I got to the office, the staff was speedy in getting my X-rays and were compassionate throughout the entire process. They could see the amount of pain I was in, so they gave me an ice pack and a bottle of water. The tech/ nurse that did my imaging was honestly one of the most thoughtful and caring professionals I’ve met. The only negative is the hideousness of the hard shoe I have to wear, but I can manage. 😉 I hope everyone receives the same level of care I did and if I ever break anything else (God forbid!) I will only go here. I can’t thank you all enough and I’m glad I was able to impress you with the damage I did! 😂
Glory HandshyWhile I can't speak on wait times, since I was first in when they opened the door, I'd say it was overall a positive experience. I took one star off due to the young lady receptionist. She was quite unpleasant. The rest of the staff and the cleanliness of the facility were great! My child saw a Dr named Kimberly, who was fantastic! Her hunch was spot on, saving me money and time on unnecessary tests. They took my insurance, and we were out in 30 minutes or less. I don't like the fact that they keep my payment form on file, but desperate situations, I suppose.... Just make sure you use a credit card at check-in, or they can auto debit your bank card.
Alison KnauerWent on Tuesday for ear pain. Was told my ear drum is red and has a lot of pressure around it. Left with instructions to take two OTC medications - thanks a lot. Three days later and my ear is still in pain, shocking! Horrible waste of time and money. Will no doubt end up going to another doctor who will spend more than 5 minutes with me.
Kate AshleyIt’s no ones fault they get sick. So please tell me why EVERYONE here is so rude. The front desk lady told “I wouldn’t sit down if I were you, I’m taking you back now”. Is there not a nicer way to speak to sick people????? Plus I can hear the lady who just came in and hurt me, laughing outside. She didn’t warn me she was going to stick something so far up my nose or throat. And she didn’t even apologize for hurting me and making me cough even harder than I already was. Then I hear her say to another employee “can you go in room 3, I don’t want to” YOURE THE ONE WHO WAS RUDE TO ME!!!! I don’t need attitude when I’m this sick. I need relief. I would NOT recommend this place for anyone in pain or discomfort. Go somewhere where they’re actually going to be nice and caring.
Jarred SharpThis place is great. Check in online or call ahead and they'll text you when they're ready for you. No wait time in the office. Reasonable prices.