Denise GotcherHusband visited Facility this afternoon and had a great experience. Facilit was clean and front desk staff very friendly and helpful. Wonderful nurse took his vitals and he was treated by Dr.Wiese. He was knowledgeable and personable. Great treatment in record time. I also visited facility in November for shingles and same superb treatment. Highly recommend!
QuintinI arrived a hour before closing time.This was the only Urgent Care open at the time. The ladies at the front desk acted like they didn't want to help me. They lied and said my insurance was not active on there side and couldn't see me active under it. When I showed them that I was active on my side they did not care. Then had the audacity to offer me $175 billing options which is more than a standard emergency room. Which forced me to go to a Emergemcy room where "all of sudden" my insurance worked.
D RonsterI visited and was told all I had to pay out of pocket was $50 after they called my insurance. I received a bill for and extra $150 and was told I had 2 days to pay it and if I didn’t pay it they would send it to collection (which they did) and made a negative remark on my credit score. Thanks a lot.
Janet Watkins-KnowldenI had a pleasant experience, since I wasn't the patient. The staff was friendly and courteous. The waiting area was clean. Insurance was not an issue. They are Eco-friendly with this tablet thingy for check in or via your mobile device. It was conveniently located. It didn't smell weird either.
Melissa BoulwareI visited this clinic late on a Monday night about 30 mins before they closed. I completed my paperwork and was seen by a fantastic NP. She took her time and diagnosed me with an ear infection. I never felt rushed even though they were close to closing. I was in and out in 30 mins. I would definitely recommend this urgent care facility.