17:11 21 Jan 20
Doctors and staff are super nice, informative, and very helpful! Angela, the tech, is extremely friendly and very good at making you feel comfortable. I will definitely go back to this location!
19:21 19 Jan 20
Absolutely great experience. I had a faulty blood pressure monitor that made me believe I needed care quickly. Once the nurse doing my blood pressure realized that that was issue, she let me know that they would just refund my money. The L.P came in and introduced herself and reassured me I would... be refunded. Shara, Angela, Juan and the N.P Lisa are genuinely nice and very professional. They are HIGHLY recommended by me.read more
09:27 14 Jan 20
Extremely pleased with my recent visits to Next Level...from the welcome upon arrival, efficient check in process and immediate assistance offered. Dr. Tracy listened to my concerns and worked to address them efficiently and effectively. Greatly appreciated the well check follow up call. ... Received a message from Dr.Tracy himself. Awesome customer service. Pleased to have access to knowledgeable health care professionals after business hours. A must for the busy wife and mom that works fulltime outside of the home.Special thanks to the front office staff..Shona, Tiffany and Charlene. It is pleasant to come in contact with gracious professionals when I am not feeling 100%. I also appreciate your diligence in ensuring that proper payments including refunds were applied to my account. Thanks for the discount for educators. Every dollar saved is a plus.Thanks for everything and keep up the good work. I am slowly on the mend due to your diligent service.read more
13:47 12 Jan 20
had an upper respiratory infection and went to Next Level Kingsland for care. So glad I went there. Was seen immediately, received diagnosis, and...
03:10 10 Jan 20
I was completely satisfied with the wonderful great service that you guys offered me. Huge shout out to the beautiful ladies that worked at the front desk Tiffany and Angela and of course Juan for being the best assistant and mentor thru out my operation, last but not least Lisa Attales performed... the best operation I have ever had done. Really great service and would definitely recommend anybody that needs anything done to go to next level urgent care and there prices can’t be compared they offer the best prices.read more
04:04 09 Jan 20
Was so very impressed with the care that my son received at this urgent care facility. He recently turned 18 and no longer has a pediatrician and so no primary care physician yet. Tiffany, Angela, Diana and Lisa Attales provided amazing care. They were very attentive, answered questions and were so... helpful as well as efficient. This facility was very clean and comfortable. If this next level urgent care could be our primary care physicians office, we would choose it!read more
23:39 07 Jan 20
Came to Next Level Kingsland to determine if I needed stitches. It was unbelievable that even in the height of flu season that I didn’t have a wait and was put in a room immediately. Ruk was very professional yet maintained a sense of humor to ease the situation. Lisa Attales ENP, determined that I... did need stitches and was able to care for me promptly while trying to ease my discomfort. Juan was so helpful in bandaging my wound and giving me some wrap for care at home. Thank you, Next Level for providing high quality affordable health care in our neighborhood.read more
15:35 07 Jan 20
Came to Next Level Kingsland to determine if my fiancé needed stitches. It was unbelievable that even in the height of flu season that we didn't have a wait...
11:23 23 Dec 19
Great visit, came in after I could not find an appointment at my PCP and I only waited about five minutes here. My tech Shara Layton was friendly and kind...
08:32 19 Dec 19
Next Level is a dream come true. My husband went yesterday and was diagnosed with the flu..... when I started having symptoms this morning, I rushed in to...
00:25 17 Dec 19
Had to visit there today and was very pleased with all I met. Staff was professional and courteous as well as attentive to my needs. Especially liked the care giver who was with me--and she spent a lot of time helping and getting results. Cynthia A-- thank you!
17:17 12 Dec 19
The staff members at this facility are great people. They’re super friendly and show concern. That’s all I ever ask for in a medical facility especially when it comes to my children. Thank y’all so much for caring and getting us in and out in such a quick manner. I won’t go anywhere else in Katy... for urgent matters, thank you again.read more
15:55 11 Dec 19
By far one of the best urgent cares I have ever been to. From shara and Fasio greeting me at the door to having two other techs Diana and Nellie make sure I was as comfortable as possible and a quick turn around from walking into the office to seeing Dr. Lisa, took a total of 10 minutes and my... prescription was already to be picked up by the time I got over there. Thank you all again for your professionalism and I would definitely recommend next level urgent care off of kingslandread more
01:49 18 Nov 19
Amazingly great service from ALL STAFF and DOCTORS and most specially to Dr. Ranada. I definitely fully recommend Kingsland branch. They genuinely care for their patients and I am extremely happy that I am finally feel really better after months of getting treatment from other medical places. ... Fast service, really clean place, and they make sure you get better. THANK YOU SO MUCH!!!read more
17:39 06 Nov 19
Seen right away, very friend and very thorough!!
18:18 01 Nov 19
This was my 1st experience at Next Level Urgent Care-Kingsland and I highly recommend them! I waited no more than 5 minutes and was greeted with a smile from everyone I encountered. The receptionist Angela, techs Shara and Fabio, and the Nurse Practitioner Aaron T. treated me very well and got me... taken care of quickly. It's so hard to get appointments with primary physicians so the next time I need attention right away I will definitely return to Next Level!read more
20:06 30 Oct 19
I had a great experience when I came to NextLevel over the weekend. Angela, Juan and my provider Cynthia Amachree were all amazing! I was in and out in no time and feeling better. I will definitely come back in the future! Thank y’all again 🙂
19:02 27 Oct 19
Went to Next Level for first time 10/27/19. I was extremely impressed. I got their before the doors opened and the receptionist opened up early and started helping me get registered (Her name was Angela). She even pulled out her tablet and typed in the information they needed for me. Additionally,... they printed out and handed out a visit summary and a discussion in the literature what is current science about the diagnosed issue. Try getting that from most physician's office or their portals. I think that is HUGE. Next, I got in to see Ms. Cynthia Amachree, BN. She thoroughly reviewed my issue and informed me of my options. She patiently and intelligently answered all of my questions with a smile on her face. I didn't feel rushed at all. I was in and out in no time. She told me there would be a follow-up call to see how I was doing. In addition, the cleanliness of the place was spotless. There was even soap in the dispensers. That's very important to me; it says something about the management of the place. They run a tight ship there. I will return again for any other future medical issues.read more
21:37 17 Oct 19
I have had to use Next Level Urgent Care twice this week. All the staff were kind, helpful and professional. I was seen within 5 minutes on both occasions. The place is extremely clean and very nicely appointed. Highly recommend.
01:00 11 Oct 19
Since the 1st time I stepped foot in this place I enjoyed my visit. Everyone is very nice and courteous. I didn't have to wait to be seen. The check in process is really easy. The Techs Charlene, Katrina and Angela were very nice. Lisa our provider was very nice as well. I definitely recommend this... place. Thank you for seeing my son and for making our visit pleasant.read more
20:31 09 Oct 19
The employees at this clinic are amazing. They treat their patients well, and I would gladly come here any injury.
16:50 21 Sep 19
Rook and Cynthia were great. I felt very welcomed and overall comfortable.
15:34 03 Sep 19
I just had my first visit at Next Level on Kingsland and it was the best experience I have ever had at an urgent care. Wonderful staff and very fast! Highly recommend! Rook, the tech and Cynthia Amachrec, NP took wonderful care of me!
12:04 28 Aug 19
Had a great experience at Next Level Urgent Care last night. Cynthia, the Nurse Practitioner, did an excellent job of stitching up a sliced finger even though we walked in right before they closed. The whole team was personable & professional. Highly recommend!
16:02 21 Aug 19
Lisa Attales, ENP and Juan are absolutely wonderful!! They genuinely care about you and helping you feel better fast. The whole process of getting in and out was a quick, easy and seamless process. Every thing was done online from getting in line to be seen with real time updates of when you are... next in line to filling out paperwork. It was super convenient and fit into my busy schedule. I would highly recommend Next Level Urgent Care for all your Urgent Care needs!!!read more
19:47 14 Aug 19
Had an amazing experience from start to finish. The staff here are helpful, extremely friendly and exactly what you need when you need urgent care. Katrina...
14:26 10 Aug 19
This place is awesome. Got me right in and out within 30mins.
00:22 08 Aug 19
Finally an Urgent Care that GENUINELY CARES! I was in tears, embarrassed, and couldn’t find my insurance card.... Talking with Charlene about my symptoms was like talking to an old friend. And Lisa was in my room in less than 2 minutes, with her full attention and no judgment. They have set the... standard for great Hospitality. Y’all really turned my awful situation into a wonderful one!!! 😊😊😊😊read more
21:40 07 Aug 19
It was great. They took care of my stitches every efficiently.
18:35 03 Aug 19
I went to Next Level Urgent care and was seen within 5 minutes. They were friendly and helpful. Sharukh was a kind and knowledgeable tech who was friendly and attentive. Nurse practitioner Cynthia Amachree was knowledgeable and attentive as well. I required a chest X-ray and that was done on site.... Overall I am very pleased with my visit and would recommend to my friends and family.read more
13:49 03 Aug 19
Thank you Lisa and Angela for being so amazing! They both made me feel like we were in good hands when I had to bring my son in yesterday.
02:15 31 Jul 19
I just returned from visiting Next Level on Kingsland and it was such a positive experience! They saw me right away and every person was incredibly kind and caring. Katrina is so warm and caring that you feel like a great friend is taking care of you. Cynthia explains things well and takes her time... in listening and answering questions. Top notch team, no wait, super easy check in. I highly recommend them.read more
22:39 29 Jul 19
I have gone to this location since it was Katy Urgent Care. The customer service was above and beyond what I have experienced in ANY urgent care/doctor’s office, etc. I will always choose this location. 10/10 recommend.
21:52 29 Jul 19
The ladies at Next Level were AMAZING! Katrina was so warm and welcoming and reassured me that they would get me squared away. The nurse practitioner Cynthia is a gem-she was so knowledgeable and actually took the time to get to know me. I will definitely be going back to see these ladies at Next... Level Urgent Care-Kingslandread more
15:16 26 Jul 19
18:13 20 Jul 19
I was treated today byAngela Beal, Tech’ and Cynthia Amachree, NP. Bother we’re extremely professional and treated me with courtesy and efficiency. Thank you both.
03:53 15 Jul 19
This will always be my urgent care go-to facility! My family has now been three times this month (unfortunate holiday/weekend illness), and each time has been fantastic (well, as fantastic as being sick can be!) because of the staff and technology.Staff: Literally everyone at this office, from... front desk to provider, is kind, pleasant, professional, and great with kiddos (how rare is that these days?) Huge shout out to nurse practitioners Lisa and Cynthia for taking the best care of my sick toddler!! I also want to recognize the other staff members I've interacted with thus far: Lauren, Charlene, Juan, Angela, and Katrina. Thank you ALL.Technology: I was very impressed with the technology at this facility. You can 'get in line' through their mobile app to avoid long wait times in the lobby and you can digitally log your symptoms/reason for visit, making the visit efficient and effective (two adjectives I sparingly use to describe doctor visits).I am so grateful for this facility because they provided exceptional care to my family during irregular hours. Highly recommend.read more
17:54 14 Jul 19
The front desk Lauren and Juan were very friendly and clear about what was needed in order for them to help me! And the nurse practitioner Cynthia was very caring about helping me with what was needed and the service was very good ! I recommend coming here ! And the pay was not expensive compared... to others!read more
18:45 13 Jul 19
Laurie, Juan, Charlene and Dr. Roth could not have been any nicer! The office is very clean and I was in and out very quickly and with maybe a 2 minute wait- if I could make them my PCP I would!
18:19 13 Jul 19
Her staff is absolutely wonderful. This is the one of the best urgent care locations I've been too. I had no wait time and they were so professional. They were loving, caring, kind etc. If you need urgent care, you should definitely choose them. I know I will.
20:55 05 Jul 19
These ladies are seriously the best. Every single one ive ever come in contact with (in my two visits with them) is super cheerful and personable. Lisa the PA is caring,good humored and takes her time with you. I am always in and out quickly as well! Their kindness and genuine display of interest... in you as a person is just really, really neat. In the past I have visited another location(also great) but I think the Kingsland office may just have them beat!read more
18:10 04 Jul 19
Next Level Urgent Care is truly one in a million. I've never had a bad experience here, but what really set them apart from any other facilities was when I desperately needed to see a dr on the 4th of July for severe neck and head pain. Prior to ending up at next care, I had gone to two other... urgent cares closer to my house which were both closed all day due to it being a holiday. Upon checking in the receptionist asked which pharmacy I used so they could call and find out how long they would be open, Knowing that many pharmacies would be closing earlier than usual. Before I could even sit down, the Tech, Katrina (who was absolutely wonderful) was bringing me to the exam room to get vitals, discuss the issue, and to help finish checking me in. Within a few minutes the ENP, Lisa Attales - who, again, I could not have asked for a more caring and understanding provider - was in the room treating me. They had me in and out and feeling better within minutes all to make sure I could get to my pharmacy before they closed. It is apparent that everyone in this facility TRULY cares about being able to serve the healthcare needs of their patients to the absolute best of their ability; even on a holiday ;). I was beyond grateful for this entire staff and for the fact that they were one of the only urgent cares open; because regardless of the amount of pain I was in, I refused to go to an ER and shell out thousands for a situation that was not dire. 10/10 I would recommend Next Level to anyone who asked.read more
20:10 30 Jun 19
I jammed my finger in a door and had subungual hematoma. 2 days later I decided to leave work to check into the urgent care center because I couldn’t handle the pain. The techs Charlene, Juan and Laurie were all so nice and welcoming. Lisa Attales was my NP and performed a quick and easy procedure... to relieve the pressure and the blood. I felt better immediately and was done with my visit in less than a hour. I was afraid at first going in for the procedure but left feeling so relieved. This was definitely one of the easiest/fastest visits I’ve ever experienced.read more
21:44 29 Jun 19
Charlene and Laurie in the front were very friendly and helpful. Dr. Lisa made me feel welcomed and taken care of. My experience was very quick and pleasant.
13:07 20 Jun 19
This Next Level Urgent Care location is run efficiently, thoroughly, with great care, and attention to detail. I could not ask for more from this team. Practitioner Lisa works to treat the whole person not just a symptom. Chrin has a can do attitude that makes you feel like you are in good hands.... Excellent Service.read more
22:37 12 Jun 19
Love this place! Quick check in, quick treatment. Staff is very personable. They even called to check on my progress twice! My doctors office doesn’t even do that! Loved my treating physician Lisa Attales.
22:06 23 May 19
My PCP was unavailable today so I decided to check out Next Level Urgent Care on Kingsland. I have nothing but praises for this business. They were able to see me immediately and I was able to return back to work within the hour. Thank you Juan and Lisa Attales for being thorough, patient and... accommodating. I've already referred a co-worker to your office since it looks like we are passing around a bug. Y'all rock!read more
17:31 19 May 19
Very friendly staff. Charlene listened to me ramble on in the waiting room and was very kind. Juan had to deal with me in the back, took my x-rays and provided two painless shots. Cynthia was my NP and she was excellent. Listened to me whine and got me fixed up immediately. I went from unable... to walk, to 95% in 6 hours. Thanks! I will be back.read more
02:07 09 May 19
This was my first visit to Next Level Urgent Care - and it was a fantastic experience! Charlene was super friendly and helpful the moment I walked in. There was NO wait! Fabio was a great nurse, and the nurse practioner, Lisa Attales, was one of a kind. The team put me at ease and had me... stitched up and ready to go in no time. They know customer service and execute it to perfection. I would highly recommend this location to anyone needing an urgent care. I am so grateful and will not hesitate to visit them again when needed.read more
20:38 04 May 19
This is my second experience with the Next Level and I am still blown away by the amazing service and care I received. I went in to rule out a fracture on an injury and I was in and out in 30 minutes! Phenomenal service from tech Abbie and ENP Lisa Attales. The new location is clean and... professional in appearance. I didn’t hesitate on where to go when I knew I needed urgent care services. Thank you for being such and amazing and caring staff and company!read more
17:45 03 May 19
Lisa Attales and her staff there are top notch. They are courteous and caring. I especially like their app where you can check in and then be notified when your room is ready. Not waiting for hours!
12:36 03 May 19
I loved the service ! Lisa the Nurse Practicioner was amazing . Very personable and addressed all my needs . This is my second time in this location and I have nothing but great things to say about the staff.Michael was great as well.I asked him to email me a summary of my visit and past visit... and he scanned it in right away and it was in my email 10 min later.Highly recommend !read more
10:48 01 May 19
I have been to the Next Level Urgent Care on Kingsland twice since they opened. I have never had to wait in the waiting room and received personalized, caring service from Tech Charlene, NP Cynthia and Dr. Laughlin. I would recommend this location to anybody needing this type of service!
Kelley Anne M.
02:37 30 Apr 19
I cut my hand while preparing our Easter dinner last week. At the end of the day after our company left, we decided I may need a few stitches. We were very happy with everyone we interacted with at Next Level on a Kingsland in KATY. Charlene was the receptionist and very informative, friendly and... helpful. My nurse was Koko. She had the best attitude and put me at ease immediately. She was so sweet and caring. The Dr was Christine Taylor. She did a great job and went out of her way to be accommodating. They took great care and were all so upbeat and positive! I have never had such a pleasant experience at an Urgent Care!!!! Thank you for providing such a professional, efficient and caring staff!read more
00:00 16 Apr 19
Best service ever, they really care about the patient, and they are very kind, and explain everything very good, and they follow how the patient feels after went over there. Thanks guys for take care of my husband injury.